Welcome to Our Student Support Hub
Your Success, Our Commitment” Content: At Australian Learning Organisation (ALO), we believe that every student deserves the best support throughout their learning journey. Whether you are studying online, face-to-face, or through correspondence, our dedicated Student Support Team is here to ensure you have all the resources and assistance you need to excel in your courses.
- Personalised Guidance: Every student is assigned a proactive Student Support Officer to help navigate their academic journey.
- Language Assistance: We offer support in multiple languages including English, Arabic, Mandarin, Hindi, Spanish, and more.
- Flexible Learning Options: Study online, in-person, or through correspondence to fit your schedule.
- Nationwide Accessibility: Support is available for students across Australia, ensuring you’re never alone, no matter where you are.
Contact Support Team
If you have any questions, need guidance, or simply want to chat with our support team, fill out the form below and we’ll get back to you promptly.
Essential Student Resources
Student Enrolment form
Click to download
Student Pre-Enrolment Information
Click to download
Student Handbook
Click to download
Schedule of Fee and charges
Click to download
Complaints and Appeals Policy
Click to download
Frequently Asked Questions
Got Questions? We’ve Got Answers
How do I contact my Student Support Officer?
You can reach out via email or phone. Contact details are provided upon enrolment.
Can I change my study mode if needed?
Yes, we offer flexible study options to suit your changing needs. Speak to your support officer for guidance.
Are there resources for online students?
Absolutely! We provide digital resources, webinars, and online consultation to support remote learning.
What language support is available?
We offer assistance in multiple languages including English, Arabic, Vietnamese, Urdu, and more.