BSB30120

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Intro to Certificate III in Business - (Medical Administration)

Empower Your Career in Healthcare: BSB30120 - Certificate III in Business (Medical Administration)

The Certificate III in Business (Medical Administration) prepares students to thrive in administrative roles within healthcare settings. The course emphasises a blend of business principles and medical-specific knowledge, allowing students to efficiently manage tasks within medical practices, clinics, and hospitals. From patient record-keeping and appointment scheduling to communication with healthcare professionals and understanding patient confidentiality, this course covers all aspects of medical administration. Students will also gain hands-on experience with essential medical office software and learn about compliance with healthcare regulations and privacy standards. This qualification opens doors to a rewarding career supporting healthcare teams, ensuring smooth operations and a positive experience for patients.

Certificate III in Business - (Medical Administration)

Step into the dynamic world of medical administration with essential business skills tailored for healthcare environments. This Certificate III in Business (Medical Administration) equips you with the knowledge and competencies to support efficient medical office operations and enhance patient experience.

Students accepted from any state nationwide
Rolling start dates
Verification of Enrolment (VoE) issued the same day
COE issued the same day
Course delivery individualised to the student’s needs
Students assigned to a real person to assit them in the day or evening

Enrol in this course

Important: You must have a USI (Unique Student Identifier) to enrol in this course. Click here to learn more

Job Outcomes

Medical Receptionist Health Administration Assistant Medical Records Clerk Ward Clerk Medical Office Support Patient Services Coordinator Clinic Administrator

Skills You Will Gain

Patient Record Management

Appointment Scheduling

Healthcare Communication

Confidentiality & Privacy Compliance

Medical Office Software Proficiency

Customer Service in Healthcare

Basic Medical Terminology

Office Administration in Healthcare

Data Entry

Course Overview

Each unit in this course plays a vital role in building your knowledge, skills, and confidence in your chosen field. The combination of core and elective units ensures a well-rounded learning experience, giving you the flexibility to align your studies with your personal interests and career ambitions.

Core Units

BSBCRT311 - Apply critical thinking skills in a team environment
BSBPEF201 - Support personal wellbeing in the workplace
BSBSUS211 - Participate in sustainable work practices
BSBTWK301 - Use inclusive work practices
BSBWHS311 - Assist with maintaining workplace safety
BSBXCM301 - Engage in workplace communication

Elective Units

BSBMED303 - Maintain patient records
BSBMED304 - Assist in controlling stocks and supplies
BSBMED305 - Apply the principles of confidentiality, privacy and security within the medical environment
BSBMED401 - Manage patient record keeping system
BSBPEF301 - Organise personal work priorities
BSBTEC302 - Design and produce spreadsheets
BSBTEC303 - Create electronic presentations

Training Package Requirements:

There are no entry requirements for this course.

RTO Entry Requirements:

ALC only accepts persons 18 years old and over for enrolment into this units of competency.
ALC recommends that participants should have a basic understanding of English language skills to fully comprehend the course material.
Completion of year 12 would be an advantage with achieved equivalent level of language, literacy and numeracy skills. Where this has not occurred, an interview will be conducted to ascertain if there is a potential level of assistance required to assist the student.
Students will need to have access to a computer / tablet / smart phone etc with a reliable internet connection including current email and where applicable up-to-date software, including Microsoft Office and Adobe Acrobat Reader.
Applicants are to have a Unique Student Identifier (USI) This is obtainable from usi.gov.au If a USI is not supplied and verified with usi.gov.au a certificate cannot be issued to the student.
For courses undertaken in 12 months or less, students will be invoiced the full course fee (including any other essential fees associated with the course).
Completion of year 10 or higher would be an advantage with achieved equivalent level of language, literacy and numeracy skills. Where this has not occurred, an interview will be conducted to ascertain if there is a potential level of assistance required to assist the student.

Duration & Delivery:

This course is designed to equip you with the skills and knowledge needed to excel in your chosen field. The program is structured at a minimum could be completed within 26 weeks and finalised within 12 months.

Face to Face or Hybrid

Fee of this Course:

Please contact support for fees – info@alo.edu.au

Get More Information

Ready to take the next step? Fill out the form below, and we’ll provide all the details you need to start your journey with us.

Essential Student Resources

Access everything you need to start your journey with us. From enrolment forms to fee schedules, explore the resources designed to guide you through your educational experience.

Download Course Flyer

Click to download

FAQ's

Have questions? Here are some of the most common inquiries from our students to help you get started and understand more about our courses.

Are there any exams or assessments?

No exams. Each course includes various assessments designed to measure your understanding and practical application of the material. Assessments may include quizzes, assignments, and practical projects, depending on the course structure.

Will I receive a certificate upon completion?

Yes, upon successfully completing the course requirements, you will receive an official certificate recognised nationally.

What is Recognition of Prior Learning (RPL)?

Recognition of Prior Learning (or RPL) is a legitimate part of the VET sector and the Australian education system.

Performed well, it recognises skills built from experience and provides a robust framework to ensure people can have their skills recognised.

Individual competency-based assessment must be undertaken by qualified assessors including to identify training required to fill gaps in a person’s knowledge and skills to meet the requirements specified in a training package.

What is Credit Transfer?

Credit transfer is recognition that you’ve previously completed a unit of your course through VET or higher education.

To receive a credit transfer for a unit you must provide formal evidence that you’ve previously completed the unit or a unit which matches in content and outcome. Formal evidence can be a qualification certificate or transcript, statement of attainment or your USI transcript. When credit is recognised, you don’t need to repeat training or assessment for that unit.

Student Success Stories

Discover how ALO has empowered students across Sydney and beyond to reach their goals with flexible learning, expert guidance, and real-world skills. Hear from our students about their journey and achievements with us.

John T.

Enroling with ALO was one of the best decisions I’ve made for my career. The flexibility of the online courses allowed me to balance my studies with work, and the support from the tutors was incredible. They made learning so accessible and relevant to the industry here in Sydney. Thanks to ALO, I now feel fully equipped with the skills and confidence to excel in my field.

Robert L.

Emily T.

Studying at ALO was one of the best decisions I’ve made. The resources and support are top-notch.

Sarah M.

ALO has been amazing! The online classes made it easy to balance my studies with work. Highly recommend!

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