Need help? Call our support team 1800 1800 88
Need help? Call our support team 1800 1800 88
info@alo.edu.au
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Privacy Policy

Australian Learning Organisation (ALO)

Effective Date: 12/11/2024

Welcome to the Australian Learning Organisation (ALO). At ALO, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://alo.edu.au or engage with our services.

1. Information We Collect

a. Personal Information We may collect personal information that you provide directly to us, including but not limited to:

  • Your name, email address, phone number, and postal address.
  • Information provided through forms, inquiries, or during course registration.
  • Any additional information you provide when contacting our support team.

b. Automatic Data Collection When you visit our website, we may automatically collect information such as:

  • IP address, browser type, and operating system.
  • Pages visited, time spent on the site, and other browsing behavior.
  • Cookies and similar tracking technologies to enhance your experience.
2. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing and improving our courses and services.
  • Processing course enrollments and managing student records.
  • Responding to your inquiries and providing customer support.
  • Sending you updates, newsletters, or promotional materials if you have opted in.
  • Complying with legal obligations and ensuring the security of our systems.
3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party partners who assist us in providing services, such as payment processors, IT support, and email marketing.
  • Legal Compliance: Authorities, if required by law, or in response to valid legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party partners who assist us in providing services, such as payment processors, IT support, and email marketing.
  • Legal Compliance: Authorities, if required by law, or in response to valid legal processes.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you interact with our site and allow us to:

  • Analyse website traffic and improve functionality.
  • Personalise content and ads based on your preferences.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to access certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
    Opt-Out: Unsubscribe from marketing emails by following the instructions included in the emails or by contacting us directly.

To exercise any of these rights, please contact us at info@alo.edu.au.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Australian Learning Organisation (ALO)
Suite 205, Level 2, 80 Mount Street, North Sydney, NSW 2060, Australia
Email: info@alo.edu.au
Phone: 1800 1800 88

10. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy is intended to comply with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).